Charles L Bosk’s Forgive
and Remember: Managing Medical Failure has been an interesting read thus
far. As a participant observer of the surgical training program at Pacific
Hospital, Bosk provides insight into the ways in which doctors interact with
each other, how they cope with the physical and mental difficulties that come
along with being a medical professional, and the manners in which they go about
teaching their stressful and selective trade to others. He highlights how
doctors handle instances in which errors, both large and small, are made.
I am enjoying the different perspective Bosk’s book provides
when compared to Groopman’s in How
Doctors Think. Bosk is a sociologist and has the perspective of an outsider
looking in, whereas Groopman is a doctor and draws primarily from his
experience as a medical professional. This is an issue that I think of whenever
I read sociological studies, as I am not sure which source provides more
accurate information. On one hand, Groopman and others who study and write
about their own professions, social positions, nationalities, and other
subjects, have lived and breathed their subjects for years if not their entire
lives, and therefore may have more information about them. Nevertheless, an
outsider has the potential to be more objective about a study, as he or she
likely does not have personal or emotional ties to the group and may notice
things through observation that someone accustomed to the situation may take
for granted.
Bosk’s discussion of how doctors develop and maintain a good
reputation ties in well with what we discussed in both classes last week.
Bosk’s study is very relevant to the question of how much we can truly trust
the decisions made by doctors, as well as the most important attributes we want
to see in a good doctor. I was particularly interested in what Bosk says about
judgmental errors in his chapter Error,
Rank and Responsibility, as the issue of judgment is so incredibly
important to anyone in a position to make decisions that affect others. Bosk
quotes several doctors who make tough decisions about patients who could be
saved by surgeries, though the risks were extremely high. This reminded me of
an article that I read for a sociology class on deviance and social control,
which I took last semester about a doctor who gave critical patients toxic
doses of morphine after Hurricane Katrina in order to allow time for patients
who were more likely to survive if they got treatment (Strained By Katrina http://www.nytimes.com/2009/08/30/magazine/30doctors.html?scp=1&sq=strained%20by%20katrina&st=cse).
This is obviously an extreme example about which we could discuss the ethical
issues for days, but similar to the doctors in Bosk’s book, this doctor made a
judgment call and then had to deal with the consequences of that later on. I am
excited for the discussion of this book in class, as the example that it
provides are much more extreme than those provided by our other readings and I
feel many people will have strong opinions on the matter.
I like how you outline the distinction between the two perspectives held by Groopman and Bosk in your post. It's really important to consider the implicit biases and partialities held by each author. It also goes without saying that we need to consider their roles in relation to the subject they are researching and writing about. This book reminded me of a story my brother, an emergency room physician, told me about a man who routinely visited his ER complaining of heart pains and looking for pain medication. This man would apparently come to the ER upwards of 10 times a week trying to find a doctor that would prescribe him medication. I asked my brother why this man kept being seen if he was so obviously just looking for prescription drugs and he replied that they simply had to, because if the man ever came in actually suffering a heart attack and was turned away, the ER staff and hospital was face some serious scrutiny. I think it's really important to continue to study the behaviors that doctors exhibit in order to avoid these kinds of errors.
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